Payment Policy

Effective Date: January 14, 2025

Welcome to Athleticsharmony We are committed to providing a secure and seamless shopping experience. Please review our Payment Policy below to understand how your payments are handled and protected.

1. Accepted Payment Methods

We accept the following payment options through Stripe, a secure and trusted payment gateway:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.
  • Digital Wallets: Apple Pay and Google Pay.

All payment methods are accessible during checkout. For assistance, feel free to contact our customer service team.

2. Payment Security

Your security is our top priority. To ensure safe transactions, we rely on Stripe, a PCI-compliant payment processor:

  • Secure Processing: Your payment details are encrypted and processed securely. Athleticsharmony does not store any payment information on our servers.
  • Encryption & Fraud Prevention: Advanced encryption and fraud detection systems safeguard your data.
  • PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure the utmost protection of your information.

3. Payment Processing

  • Authorization: Payments are authorized and processed immediately upon order placement.
  • Order Confirmation: Once your payment is successful, an order confirmation email with purchase details will be sent to you.
  • Processing Time: Orders are typically processed within 1–2 business days.

4. Currency

  • Transaction Currency: All transactions are conducted in United States Dollars (USD) unless otherwise specified.
  • Currency Conversion: Customers shopping outside the U.S. may incur additional currency conversion fees, applied by their bank or card issuer. Prices on our website are displayed in USD and may fluctuate based on conversion rates.

5. Failed Payments

If your payment fails, follow these steps:

  1. Verify Card Details: Ensure that your card number, expiration date, and CVV are correct.
  2. Check Funds: Confirm that your account has sufficient funds or available credit.
  3. Contact Your Bank: Reach out to your bank or card issuer for further assistance.
  4. Retry Payment: Re-enter your payment details and try again.

For additional help, please contact our customer service team.

6. Refunds and Cancellations

  • Refund Processing: Refunds for canceled or returned orders will be issued to the original payment method used during checkout.
  • Processing Time: Refunds may take 5–10 business days to reflect in your account, depending on your bank or card issuer.
  • Refund Policy: For more details, refer to our Refund and Return Policy, available [here].

7. Contact Us

Have questions or concerns about payments? We’re here to help!

  • Email: contact@Athleticsharmony.com
  • Phone: +1 (564) 212-7138
  • Customer Service Hours:
    • Monday to Friday: 8:00 AM – 6:00 PM (EST)
    • Saturday and Sunday: 10:00 AM – 4:00 PM (EST)
If You need any assistance
Please
Contact Us